Privacy Policy

1. Introduction

Welcome to Care Lappy("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our laptop repair services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, phone number, and email address
• Device information (laptop brand, model, issue description)
• Service address for doorstep repairs
• Payment information (processed securely, not stored by us)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our repair services
• Contact you about your repair status and appointments
• Send you service updates and promotional offers (with consent)
• Improve our website and customer experience
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist in operating our website and conducting our business.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt-out of marketing communications

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: